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Used by 4,000+ teams

Answer 70% of support tickets
instantly.

For support and sales teams who are tired of answering the same questions. Train an AI chatbot on your own docs and embed it anywhere in minutes.

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Northwind Fernway Lattice Labs Vaultra Corebase
The problem

Support teams answer the same 20 questions all day, response times slip past 6 hours, and nights and weekends go completely unstaffed.

What is an AI chatbot?

Not a script. A system that reads your docs and answers like a teammate would.

Older "chatbots" matched keywords to a fixed script — ask anything outside that script, and they broke. An AI chatbot works differently: it reads your help center, product docs, and past conversations, then uses a language model to understand the actual question being asked and generate an answer grounded in your real content.

That's the difference between "I'm sorry, I didn't understand that" and a genuinely useful answer, in your product's own language, cited back to the source doc it came from.

Understands intent, not just keywords — paraphrased or misspelled questions still work.
Grounded in your content — it can't invent policies or pricing you never wrote.
Improves as your docs improve — no retraining, no engineering ticket.
Customer typing a question into a website chat widget
Neural network connecting documents and chat
Advantages of a chatbot

What it actually changes for a business.

🕒
Coverage around the clock

No nights, weekends, or holidays where customers get silence.

Real example

A DTC skincare brand added a chatbot before a weekend flash sale and resolved 1,900 order-status questions with zero staff online.

📉
Lower cost per resolved ticket

Deflects the repetitive volume so headcount scales with growth, not ticket count.

Real example

A SaaS company held support headcount flat through 3x user growth by deflecting 68% of tickets automatically.

Faster first response

Visitors get an answer in seconds instead of waiting in a queue.

Real example

A regional bank cut average first-response time from 4 hours to 12 seconds on account and card questions.

📈
More qualified leads captured

Engages every visitor instantly instead of losing them to a contact form.

Real example

A B2B software vendor saw a 35% lift in qualified demo bookings after replacing its contact form with a chatbot.

The gap in practice

With an AI chatbot vs. without one.

Traditional business
Support closes at 6pm — anything after that waits until morning.
The same 20 questions get typed out by an agent, over and over.
Response times stretch past 6 hours during busy periods.
Hiring more agents is the only way to handle more volume.
Website visitors who don't find an answer just leave.
Knowledge lives in a few agents' heads, inconsistent answers.
With an AI chatbot
Answers questions instantly, 24 hours a day, every day.
Repetitive questions are resolved instantly, freeing agents for real problems.
First response lands in under a second, no matter the volume.
Handles 10x the conversations without adding headcount.
Engages every visitor immediately and captures the lead before they leave.
Every answer is grounded in the same up-to-date docs, every time.
How it works

Three steps. No engineers required.

1
Connect your data

Point it at your docs, help center, or knowledge base — no formatting required.

2
Train in minutes

It reads and indexes everything automatically. No prompt engineering.

3
Embed anywhere

One line of code on your site, or connect Slack, WhatsApp, Zendesk directly.

Capabilities

Built to actually know your product.

📚
Understands your docs, not generic answers

Every response is grounded in your actual content — not a generic LLM guess.

94% answer accuracy across 40k+ tickets
Replies in under a second

No spinner, no "let me check" — the answer streams back instantly.

Median response time: 0.8s
🔁
Escalates when it should

Hands off to a human the moment confidence drops, with full context attached.

Zero silent failures reported by customers
🌐
Speaks 40+ languages

Detects the visitor's language automatically and replies in kind.

No extra setup required
Use cases

Pick where it fits first.

Support
Sales
Internal helpdesk
Customer support

Deflect repetitive tickets instantly — password resets, order status, how-to questions — so your team only sees what actually needs a human.

Integrations

Works where your team already is.

Slack
Zendesk
WhatsApp
Your website
Intercom
HubSpot
Social proof

Teams that made the switch.

6h → 30s

"First-response time went from six hours to thirty seconds. Our support queue has never been this calm."

Priya Nair
Priya Nair
Head of Support, Fernway
71% deflection

"It resolved most of our tickets without a human touching them, and the ones it escalated came with perfect context."

Daniel Osei
Daniel Osei
CX Lead, Vaultra
12 min setup

"We connected our help center and it was answering real customer questions accurately within the same call."

Sarah Kessler
Sarah Kessler
Ops Manager, Corebase
Security & data handling

Your data is yours. Full stop.

SOC 2 Type II

Independently audited annually.

GDPR compliant

EU data residency available.

Not used for training

Your conversations never improve our models.

Pricing

Simple, transparent, no surprises.

Free
$0 /mo
Start free
100 conversations/mo
1 data source
Website embed
Growth
$49 /mo
Try it free
2,000 conversations/mo
Unlimited data sources
Slack, Zendesk, WhatsApp
Human handoff
Scale
Custom
Talk to us
Unlimited conversations
SSO & audit logs
Dedicated support
FAQ

Questions people actually ask.

What happens if it gives a wrong answer? +
How long does setup actually take? +
What happens when it can't answer? +
Can I cancel anytime? +
Is my data used to train your models? +

Answer 70% of tickets instantly.

Free to try. No credit card. Live in minutes.

Try it free
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